Chatting with Innovation

Process Optimisation


What is the Best Way to Create Chatbot Programs?

create chatbot

The benefits of chatbots are becoming increasingly clear to many companies. Not only do they improve customer service, but they also serve to streamline internal processes. According to research conducted by Gartner, over half of all medium to large enterprises will deploy chatbot products over the next two years. Therefore, many senior management teams are […]

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Operations Strategy as a Tool For Optimisation and Competitive Success

Operations strategy is a method a company uses to realize its objectives. A company can examine and implement effective and efficient systems for using resources, personnel, and infrastructure by developing key policies. The main role of these strategies is to provide a plan for the running function of the company so that it can optimize […]

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Getting to Grips with Corporate Strategy: Approaches and Examples

Corporate strategy defines a company. An organisation’s corporate strategy will outline a company’s vision, mission, and goals. This strategy is designed to create value, develop a unique selling point, and capture a maximum market share. In many ways, a corporate strategy is similar to a business strategy. However, it’s important to be able to differentiate […]

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How AI Can Help Business to Action Data Management Principles

data management principles

As it stands, we generate over 2.5 quintillion bytes of data per day – and this estimate is only set to get bigger. All our online activity creates data, from emails to Tweets, Facebook posts to Google searches, and even mouse strokes. Within this data lies a wealth of rich insights that can help businesses […]

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